How to Contact Us

Amie

Last Update 7 maanden geleden

GreekYearbook staff are ready to help Monday-Friday from 10 a.m.-6 p.m. EST. Our response time varies based on current volume and contact method used. We recommend searching our self-service Help Center prior to reaching out, as many answers will be quickly addressed there. 


HELP CENTER

You are currently in our self-service Help Center! It's the quickest way to find answers to the most commonly asked questions about GreekYearbook's services. Simply go to the Help Center's homepage and either search by keyword or navigate by category: General Information, Portraits, Composites, Bid Day, and Conventions. Each section contains quick-to-read articles to help you find what you need.


LIVE CHAT

During office hours, click the red circle at the bottom right to talk to an agent in real time. If there is no red circle, chat is currently unavailable. Occasionally, we need to disable chat for all-staff meetings. 


SUBMIT A TICKET

To email us, fill out this form. Our team will get back to you within 24-48 business hours. 


PHONE

Call 1-866-473-3592 and select from our menu of options. If a team isn’t available, please leave a message and we will get back to you within 24-48 business hours. If leaving a voicemail, please provide your full name, your university, and your organization to help us better serve you. 


Here are the direct extensions for some of our most commonly contacted departments:


- General Customer Service Questions: Ext. 805

- Portraits Department: Ext. 806

- Sales Department / Get a Quote: Ext. 807

- Scheduling Department: Ext. 808


SOCIAL MEDIA

Follow us:

- Facebook

- Instagram


MAILING ADDRESS

GreekYearbook

11103 Pepper Road

Hunt Valley, MD 21031


*If you are submitting a check by mail, make sure your school and organization name is notated. We also accept credit card payments over the phone at 1-866-473-3592 OR online at: www.greekyearbook.com/pay-online

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